DWP Accessibility Manual - Accessibility Conformance Report

About the Evaluation

Report Creator: Tom Napier
Evaluation Commissioner: Accessibility Standards and Strategy Team
Evaluation date: Thu Jan 16 2025

Executive Summary

A sample test was carried out on the DWP Accessibility Manual. It is a simple site with similar page styles across most of the content. No video or audio content is present and there are very few interactive controls.

Most pages just contain headings and paragraphs. Some pages have instructional screenshots and downloadable content.

No issues were found in testing - assistive software worked well with all pages in the test. It's unlikely that anyone will face barriers when trying to access any of the content.

Scope of the Evaluation

Website name

DWP Accessibility Manual

Scope of the website

All content of the public website of the DWP Accessibility Manual, located at https://accessibility-manual.dwp.gov.uk

WCAG Version

2.2

Conformance target

Accessibility support baseline

Microsoft Edge
Dragon 16
JAWS 2022
ZoomText 2022

Additional evaluation requirements

Not provided

Detailed Audit Results

Summary

Reported on 55 of 55 WCAG 2.2 AA Success Criteria.

36 Passed
0 Failed
0 Cannot tell
19 Not present
0 Not checked

All Results

1 Perceivable

1.1 Text Alternatives

Success Criterion	Result	Observations
1.1.1: Non-text Content	Entire sample Result: Passed	No observations added.

Success Criterion

Result

Observations

1.1.1: Non-text Content

Entire sample

Result: Passed

No observations added.

1.2 Time-based Media

Success Criterion	Result	Observations
1.2.1: Audio-only and Video-only (Prerecorded)	Entire sample Result: Not present	No observations added.
1.2.2: Captions (Prerecorded)	Entire sample Result: Not present	No observations added.
1.2.3: Audio Description or Media Alternative (Prerecorded)	Entire sample Result: Not present	No observations added.
1.2.4: Captions (Live)	Entire sample Result: Not present	No observations added.
1.2.5: Audio Description (Prerecorded)	Entire sample Result: Not present	No observations added.

1.3 Adaptable

Success Criterion	Result	Observations
1.3.1: Info and Relationships	Entire sample Result: Passed	No observations added.
1.3.2: Meaningful Sequence	Entire sample Result: Passed	Entire sample Observations: No specific meaningful orders, beyond navigation elements, used on most pages.
How to do accessibility testing Result: Passed	How to do accessibility testing Meaningful sequence is presented correctly (1-4 steps) using an ordered list
1.3.3: Sensory Characteristics	Entire sample Result: Passed	Entire sample Observations: No instructions involve sensory characteristics.
1.3.4: Orientation	Entire sample Result: Passed	Entire sample Observations: No restrictions on orientation present.
1.3.5: Identify Input Purpose	Entire sample Result: Not present	Entire sample Observations: No input fields present on any pages

Success Criterion

Result

Observations

1.3.1: Info and Relationships

Entire sample

Result: Passed

No observations added.

1.3.2: Meaningful Sequence

Entire sample

Result: Passed

Entire sample

Observations:

No specific meaningful orders, beyond navigation elements, used on most pages.

How to do accessibility testing

Result: Passed

How to do accessibility testing

Meaningful sequence is presented correctly (1-4 steps) using an ordered list

1.3.3: Sensory Characteristics

Entire sample

Result: Passed

Entire sample

Observations:

No instructions involve sensory characteristics.

1.3.4: Orientation

Entire sample

Result: Passed

Entire sample

Observations:

No restrictions on orientation present.

1.3.5: Identify Input Purpose

Entire sample

Result: Not present

Entire sample

Observations:

No input fields present on any pages

1.4 Distinguishable

Success Criterion	Result	Observations
1.4.1: Use of Color	Entire sample Result: Passed	Entire sample Observations: Colour used to convey visited link status, but this is excluded from the criterion.
1.4.2: Audio Control	Entire sample Result: Not present	Entire sample Observations: No auto-playing audio present.
1.4.3: Contrast (Minimum)	Entire sample Result: Passed	Entire sample Observations: Automated contrast checks report no errors on any page.
1.4.4: Resize text	Entire sample Result: Passed	Entire sample Observations: No issues when scaling text size.
1.4.5: Images of Text	Entire sample Result: Passed	Entire sample Observations: No images of text present
Automated Testing using Browser Plugins Result: Passed	Automated Testing using Browser Plugins Images on this page contain text, but they're screenshots depicting a specific interface and locations of elements on that interface.
1.4.10: Reflow	Entire sample Result: Passed	Entire sample Observations: All content reflows properly and no functionality is lost.
1.4.11: Non-text Contrast	Entire sample Result: Passed	Entire sample Observations: No contrast issues found, including with visited links and focus indicators.
1.4.12: Text Spacing	Entire sample Result: Passed	Entire sample Observations: No issues when adjusting text size.
1.4.13: Content on Hover or Focus	Entire sample Result: Not present	Entire sample Observations: No additional content present on hover or focus.

Success Criterion

Result

Observations

1.4.1: Use of Color

Entire sample

Result: Passed

Entire sample

Observations:

Colour used to convey visited link status, but this is excluded from the criterion.

1.4.2: Audio Control

Entire sample

Result: Not present

Entire sample

Observations:

No auto-playing audio present.

1.4.3: Contrast (Minimum)

Entire sample

Result: Passed

Entire sample

Observations:

Automated contrast checks report no errors on any page.

1.4.4: Resize text

Entire sample

Result: Passed

Entire sample

Observations:

No issues when scaling text size.

1.4.5: Images of Text

Entire sample

Result: Passed

Entire sample

Observations:

No images of text present

Automated Testing using Browser Plugins

Result: Passed

Automated Testing using Browser Plugins

Images on this page contain text, but they're screenshots depicting a specific interface and locations of elements on that interface.

1.4.10: Reflow

Entire sample

Result: Passed

Entire sample

Observations:

All content reflows properly and no functionality is lost.

1.4.11: Non-text Contrast

Entire sample

Result: Passed

Entire sample

Observations:

No contrast issues found, including with visited links and focus indicators.

1.4.12: Text Spacing

Entire sample

Result: Passed

Entire sample

Observations:

No issues when adjusting text size.

1.4.13: Content on Hover or Focus

Entire sample

Result: Not present

Entire sample

Observations:

No additional content present on hover or focus.

2 Operable

2.1 Keyboard Accessible

Success Criterion	Result	Observations
2.1.1: Keyboard	Entire sample Result: Passed	Entire sample Observations: All functionality works when only using a keyboard.
2.1.2: No Keyboard Trap	Entire sample Result: Passed	Entire sample Observations: No keyboard traps found.
2.1.4: Character Key Shortcuts	Entire sample Result: Not present	Entire sample Observations: No keyboard shortcuts used on any page.

Success Criterion

Result

Observations

2.1.1: Keyboard

Entire sample

Result: Passed

Entire sample

Observations:

All functionality works when only using a keyboard.

2.1.2: No Keyboard Trap

Entire sample

Result: Passed

Entire sample

Observations:

No keyboard traps found.

2.1.4: Character Key Shortcuts

Entire sample

Result: Not present

Entire sample

Observations:

No keyboard shortcuts used on any page.

2.2 Enough Time

Success Criterion	Result	Observations
2.2.1: Timing Adjustable	Entire sample Result: Passed	Entire sample Observations: No time limits present on any content.
2.2.2: Pause, Stop, Hide	Entire sample Result: Not present	Entire sample Observations: No moving, blinking, flashing, auto-updating content present.

Success Criterion

Result

Observations

2.2.1: Timing Adjustable

Entire sample

Result: Passed

Entire sample

Observations:

No time limits present on any content.

2.2.2: Pause, Stop, Hide

Entire sample

Result: Not present

Entire sample

Observations:

No moving, blinking, flashing, auto-updating content present.

2.3 Seizures and Physical Reactions

Success Criterion	Result	Observations
2.3.1: Three Flashes or Below Threshold	Entire sample Result: Not present	Entire sample Observations: No flashing content on any page.

Success Criterion

Result

Observations

2.3.1: Three Flashes or Below Threshold

Entire sample

Result: Not present

Entire sample

Observations:

No flashing content on any page.

2.4 Navigable

Success Criterion	Result	Observations
2.4.1: Bypass Blocks	Entire sample Result: Passed	Entire sample Observations: Mechanism is present to skip main navigation, and sub navigation on guidance pages also has a mechanism to skip past repeated links.
2.4.2: Page Titled	Entire sample Result: Passed	Entire sample Observations: Page title present, unique, and meaningful on every page.
2.4.3: Focus Order	Entire sample Result: Passed	Entire sample Observations: Focus order is correct on every page.
2.4.4: Link Purpose (In Context)	Entire sample Result: Passed	Entire sample Observations: All links have clear purposes.
2.4.5: Multiple Ways	Entire sample Result: Passed	Entire sample Observations: Site provides a site map, and navigation in the header which links to main sections, where all pages in that section are then linked.
2.4.6: Headings and Labels	Entire sample Result: Passed	Entire sample Observations: Headings that are present are meaningful.
2.4.7: Focus Visible	Entire sample Result: Passed	Entire sample Observations: Focus always visible.
2.4.11: Focus Not Obscured (Minimum)	Entire sample Result: Passed	Entire sample Observations: Focus is never obscured - no additional content causes any overlap issues.

Success Criterion

Result

Observations

2.4.1: Bypass Blocks

Entire sample

Result: Passed

Entire sample

Observations:

Mechanism is present to skip main navigation, and sub navigation on guidance pages also has a mechanism to skip past repeated links.

2.4.2: Page Titled

Entire sample

Result: Passed

Entire sample

Observations:

Page title present, unique, and meaningful on every page.

2.4.3: Focus Order

Entire sample

Result: Passed

Entire sample

Observations:

Focus order is correct on every page.

2.4.4: Link Purpose (In Context)

Entire sample

Result: Passed

Entire sample

Observations:

All links have clear purposes.

2.4.5: Multiple Ways

Entire sample

Result: Passed

Entire sample

Observations:

Site provides a site map, and navigation in the header which links to main sections, where all pages in that section are then linked.

2.4.6: Headings and Labels

Entire sample

Result: Passed

Entire sample

Observations:

Headings that are present are meaningful.

2.4.7: Focus Visible

Entire sample

Result: Passed

Entire sample

Observations:

Focus always visible.

2.4.11: Focus Not Obscured (Minimum)

Entire sample

Result: Passed

Entire sample

Observations:

Focus is never obscured - no additional content causes any overlap issues.

2.5 Input Modalities

Success Criterion	Result	Observations
2.5.1: Pointer Gestures	Entire sample Result: Not present	Entire sample Observations: No multi-point/path-based gestures required.
2.5.2: Pointer Cancellation	Entire sample Result: Passed	Entire sample Observations: No other functionality beyond links and one button (menu button). All pointer actions happen on the "up" event, not the "down" event.
2.5.3: Label in Name	Entire sample Result: Passed	Entire sample Observations: No discrepancies between accessible names and visible labels.
2.5.4: Motion Actuation	Entire sample Result: Not present	Entire sample Observations: No functionality requires motion actuation.
2.5.7: Dragging Movements	Entire sample Result: Not present	Entire sample Observations: No dragging movements present.
2.5.8: Target Size (Minimum)	Entire sample Result: Passed	Entire sample Observations: No targets are too small or overlap.

Success Criterion

Result

Observations

2.5.1: Pointer Gestures

Entire sample

Result: Not present

Entire sample

Observations:

No multi-point/path-based gestures required.

2.5.2: Pointer Cancellation

Entire sample

Result: Passed

Entire sample

Observations:

No other functionality beyond links and one button (menu button). All pointer actions happen on the "up" event, not the "down" event.

2.5.3: Label in Name

Entire sample

Result: Passed

Entire sample

Observations:

No discrepancies between accessible names and visible labels.

2.5.4: Motion Actuation

Entire sample

Result: Not present

Entire sample

Observations:

No functionality requires motion actuation.

2.5.7: Dragging Movements

Entire sample

Result: Not present

Entire sample

Observations:

No dragging movements present.

2.5.8: Target Size (Minimum)

Entire sample

Result: Passed

Entire sample

Observations:

No targets are too small or overlap.

3 Understandable

3.1 Readable

Success Criterion	Result	Observations
3.1.1: Language of Page	Entire sample Result: Passed	Entire sample Observations: lang specified as "en" on every page.
3.1.2: Language of Parts	Entire sample Result: Not present	Entire sample Observations: No other languages present.

Success Criterion

Result

Observations

3.1.1: Language of Page

Entire sample

Result: Passed

Entire sample

Observations:

lang specified as "en" on every page.

3.1.2: Language of Parts

Entire sample

Result: Not present

Entire sample

Observations:

No other languages present.

3.2 Predictable

Success Criterion	Result	Observations
3.2.1: On Focus	Entire sample Result: Passed	Entire sample Observations: Nothing happens on focus.
3.2.2: On Input	Entire sample Result: Passed	Entire sample Observations: No controls present that can receive settings changes.
3.2.3: Consistent Navigation	Entire sample Result: Passed	Entire sample Observations: Navigation always ordered consistently.
3.2.4: Consistent Identification	Entire sample Result: Passed	Entire sample Observations: Menu button and main navigation links are common across pages. They're always identified the same.
3.2.6: Consistent Help	Entire sample Result: Passed	Entire sample Observations: Feedback email link and accessibility statement link are in the same place on each page.

Success Criterion

Result

Observations

3.2.1: On Focus

Entire sample

Result: Passed

Entire sample

Observations:

Nothing happens on focus.

3.2.2: On Input

Entire sample

Result: Passed

Entire sample

Observations:

No controls present that can receive settings changes.

3.2.3: Consistent Navigation

Entire sample

Result: Passed

Entire sample

Observations:

Navigation always ordered consistently.

3.2.4: Consistent Identification

Entire sample

Result: Passed

Entire sample

Observations:

Menu button and main navigation links are common across pages. They're always identified the same.

3.2.6: Consistent Help

Entire sample

Result: Passed

Entire sample

Observations:

Feedback email link and accessibility statement link are in the same place on each page.

3.3 Input Assistance

Success Criterion	Result	Observations
3.3.1: Error Identification	Entire sample Result: Not present	Entire sample Observations: Not possible to generate errors - no input fields present
3.3.2: Labels or Instructions	Entire sample Result: Passed	Entire sample Observations: No user input present.
3.3.3: Error Suggestion	Entire sample Result: Not present	Entire sample Observations: Not possible to generate errors - no input fields present.
3.3.4: Error Prevention (Legal, Financial, Data)	Entire sample Result: Not present	Entire sample Observations: Not possible to generate errors - no input fields present.
3.3.7: Redundant Entry	Entire sample Result: Passed	Entire sample Observations: No input fields present, so no redundant entry.
3.3.8: Accessible Authentication (Minimum)	Entire sample Result: Passed	Entire sample Observations: No authentication required, so no cognitive function tests present.

Success Criterion

Result

Observations

3.3.1: Error Identification

Entire sample

Result: Not present

Entire sample

Observations:

Not possible to generate errors - no input fields present

3.3.2: Labels or Instructions

Entire sample

Result: Passed

Entire sample

Observations:

No user input present.

3.3.3: Error Suggestion

Entire sample

Result: Not present

Entire sample

Observations:

Not possible to generate errors - no input fields present.

3.3.4: Error Prevention (Legal, Financial, Data)

Entire sample

Result: Not present

Entire sample

Observations:

Not possible to generate errors - no input fields present.

3.3.7: Redundant Entry

Entire sample

Result: Passed

Entire sample

Observations:

No input fields present, so no redundant entry.

3.3.8: Accessible Authentication (Minimum)

Entire sample

Result: Passed

Entire sample

Observations:

No authentication required, so no cognitive function tests present.

4 Robust

4.1 Compatible

Success Criterion	Result	Observations
4.1.2: Name, Role, Value	Entire sample Result: Passed	Entire sample Observations: No issues found with names, roles, states and values - all programmatically determinable
4.1.3: Status Messages	Entire sample Result: Not present	Entire sample Observations: No status messages used.

Success Criterion

Result

Observations

4.1.2: Name, Role, Value

Entire sample

Result: Passed

Entire sample

Observations:

No issues found with names, roles, states and values - all programmatically determinable

4.1.3: Status Messages

Entire sample

Result: Not present

Entire sample

Observations:

No status messages used.

Sample of Audited Web Pages

Accessibility Law - https://accessibility-manual.dwp.gov.uk/accessibility-law
Guidance for your job role - https://accessibility-manual.dwp.gov.uk/guidance-for-your-job-role
Best Practice - https://accessibility-manual.dwp.gov.uk/best-practice
Tools and Resources - https://accessibility-manual.dwp.gov.uk/tools-and-resources
Community - https://accessibility-manual.dwp.gov.uk/community
Accessibility Statement - https://accessibility-manual.dwp.gov.uk/accessibility-statement
Home page - https://accessibility-manual.dwp.gov.uk/
Sitemap - https://accessibility-manual.dwp.gov.uk/sitemap
Error - https://accessibility-manual.dwp.gov.uk/error
How to do accessibility testing - https://accessibility-manual.dwp.gov.uk/best-practice/how-to-do-accessibility-testing
Automated Testing using Browser Plugins - https://accessibility-manual.dwp.gov.uk/best-practice/automated-testing-using-browser-plugins
Disproportionate Burden - https://accessibility-manual.dwp.gov.uk/accessibility-law/disproportionate-burden

Web Technology

HTML
CSS
WAI-ARIA
JavaScript

Recording of Evaluation Specifics

Evaluation was carried out on Windows and macOS, using Edge browser, Chrome and Safari. JAWS 2022, Dragon 16 and ZoomText 2022 assistive software was used to carry out testing. Automated tools included Arc Toolkit, Axe DevTools and WAVE.